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The Tave blog

Notes on running an agency that doesn't bill by the hour

Research and arithmetic for agencies of 5 to 25 people. Scope, change orders, client communication and the money underneath all three. Every number we publish names its source.

Sep 10, 20269 min read

What scope creep actually costs a small agency

Scope creep is the base rate, not the exception. The money is lost later — in the change order nobody sends. The arithmetic, with sources.

Agency profitability